Updated as at: [March 2019]
While navigating on the Rolex section of our website, you may interact with an embedded website from www.rolex.com. In such case, Privacy Notice and Cookies Policy of www.rolex.com are sole applicable.
- Personal data we collect
We may collect and process personal data about you such as:(a) Personal data that you may provide when submitting or making available personal data to, our Website. This includes but is not limited to any personal data provided when you contact us through our contact page such as your name, email address and contact details.(b) If you contact us for any reason, we may keep a record of that correspondence.(c) Personal data that may be captured via any error logging and reporting tool that captures error report data and, at your option and with your consent, sends this data to us in order for us to be informed of any software errors or problems that may occur during your use of our Website or the services provided on it.(d) Details of your visits to our Website, the activities you engage in when accessing our Website and the resources that you access on or via our Website.
While navigating on the Rolex section of our website, some cookies are controlled by ROLEX SA which applies the following Cookies Policy.
- How we use your personal data
We may use your personal data that we possess for the following purposes:(a) To contact you through the contact information provided by you in order to provide you with information that you request from us.(b) To manage and administer your use of the Website and contact you as may from time to time be necessary in connection with your use of the Website.(c) To collect information relating to your online interactions with us (including, for example, your IP address and the pages you view) so that we can offer you a more consistent and personalised experience in your relationship with us and better serve your needs by customising the content that we share with you.(d) To store, host and/or back up (whether for disaster recovery or otherwise) your personal data, whether within or outside Singapore.(e) For record-keeping purposes.(f) To verify, facilitate and/or process your transaction with us.(g) To provide goods and services by us or by our designated representatives and/or business partners to you or to parties designated by you and matters ancillary thereto.(h) To provide you with information and/or updates on products, services and promotions offered by us and selected third parties, including personalised content and information such as online advertisements or other forms of marketing to you.(i) To conduct research, analysis and development activities (including but not limited to statistical analysis, data analytics, surveys and/or profiling) to improve the Website, services and facilities in order to enhance the services we provide to you, where you have consented to be contacted for such purposes.(j) To conduct statistical analysis of the users of the App including the number of users, the frequency of use, profile of users and using such analysis for our business plans, the enhancement of our products and services, targeted advertisements and conveying such information in broad terms (but not information in relation to specific individuals) to third parties who have or propose to have business dealings with us
(k) To responding to legal process, pursuing legal rights and remedies, defending litigation and managing any complaints or claims.
(l) To respond to requests for information from public and governmental / regulatory authorities, statutory boards, related companies and for audit, compliance, investigation and inspection purposes.
(m) To comply with any applicable law, regulation, legal process or government request.
- Disclosure of your information
- Transfer of your personal data outside of Singapore
The personal data that we collect from you may be transferred to, used, processed and stored outside of Singapore for one or more of the purposes set out above. By submitting your personal data and/or using our Website, you agree and consent to such transfer, storing or processing.Whenever we transfer your personal data outside of Singapore, we will employ our best efforts to ensure a similar degree of protection is afforded to it by requiring such third parties to protect your data and to, as far as possible, only transfer your personal data to third parties in countries where your personal data will be protected to a comparable standard as under the laws of the Republic of Singapore.We will take reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of your personal information.
- Updating your information
Where you submit your personal data on our Website, you should try to ensure such personal data is accurate, and let us know if such personal data changes so that we are not holding any inaccurate personal data about you.
- Your rights
- Further information about protection of personal data and the Singapore Personal Data Protection Act 2012