FREQUENTLY ASKED QUESTIONS
Where is Kee Hing Hung located?
You can reach us at the following:
Kee Hing Hung Rolex Boutique
18 Robinson Rd #01-04 Singapore 048547
Tel: 6222 5151
Kee Hing Hung Tudor Boutique
18 Robinson Rd #01-03 Singapore 048547
Tel: 6223 5151
What watches can I find at Kee Hing Hung?
Kee Hing Hung is proud to be part of the worldwide network of Official Rolex and Tudor Retailers. We are allowed to sell and maintain guaranteed Rolex and Tudor watches. You can discover a selection of Rolex’s Classic and Professional watches, as well as an extensive range of Tudor’s classic, sport, diving and heritage-inspired watches at our boutiques.
How do I best access Kee Hing Hung’s website?
Can I purchase Tudor watches online from Kee Hing Hung?
Unfortunately, you are not able to purchase Tudor watches via Kee Hing Hung’s website.
What can I do when the watch models that I am looking for are not available?
It has been more than 48 hours since I made my email enquiry and I have yet to receive a reply. What can I do?
Are the watches covered with product warranty?
All Rolex and Tudor watches sold at Kee Hing Hung come with an international five-year guarantee that will be completed and dated at the time of purchase.
Every Rolex watch is subjected to a stringent set of tests to ensure its precision and reliability. All new Rolex watches bought as of 1 July 2015 come with international five-year guarantee. Rolex watches bought between 1 July 2013 and 30 June 2015 have their guarantee extended to three years.
All new Tudor watches purchased on or after 1 January 2020 come with international five-year guarantee. All Tudor watches purchased from 1 July 2018 to 31 December 2019 will receive an 18-month extension for a total guarantee of three-and-a-half years.
Do you provide after-sales service?
What payment methods do you accept?
Any there any instalment payment plans available?
Can I get a tax refund for purchases at Kee Hing Hung?
Only tourists in Singapore are eligible for tax refunds. For a comprehensive explanation on the eligibility criteria, as well as instructions to apply for tax refunds, please visit https://www.visitsingapore.com/travel-guide-tips/tourist-information/gst-tax-refund/.